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Frequently Asked Questions (FAQs)
Q1: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email. Use this number on our website's tracking page to monitor your delivery.
Q2: What payment methods do you accept?
A: We accept major credit/debit cards, including Visa and MasterCard, as well as cash on delivery within the UAE.
Q3: Do you offer international shipping?
A: Currently, we deliver within the UAE and the Gulf region. For other locations, please contact our customer service.
Q4: How can I return a product?
A: Contact our customer service within 7 days of delivery to initiate a return. Ensure the product is in its original condition and packaging.
Q5: Are there any shipping charges?
A: Orders above AED 200 within the UAE qualify for free shipping. Orders below this amount incur a flat rate of AED 30 . Shipping charges to the Gulf region are calculated
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